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Self-Service Kiosk Management System

Self-Service Kiosk Management System

PSS Software Ltd. Hall: Hall 2 Stand: H2-B40

The PSS.Platform kiosk management software will improve availability and drive improved performance from your self-service network. Our automated device management system can receive, analyze, respond to and manage critical information from self-service devices, regardless of vendor.

PSS.Platform will bring your multi-device management and maintenance under one complete solution toolset, increasing your self-service network monitoring for hardware, software and other components.

There are more than 2000 ticket vending machines of Moscow Public Transport operating on the PSS.Platform.

PSS.Platform Server Software

  • Online monitoring of payment transactions.
  • Device technical condition monitoring.
  • Configurable role-based management system of access to financial and technical monitoring.
  • Generation of financial reports, technical condition reports, and incident reports.
  • Wide range of integration opportunities with external accounting, information and service systems.
  • Software module for ticketing without limitations on the number of seats.
  • Remote kiosk software and driver update system.

PSS.Platform Kiosk Software

  • Flexibly customized software with the client-server architecture.
  • Possibility to set up various kiosk usage scenarios.
  • Multilingual interface adapted for the touchscreen.
  • Screen form templates tailored for specific corporate designs.
  • Sophisticated reporting system on the machine.
  • Touchscreen division on the advertising area and client service working area.

How You Benefit

  • Increase availability and vendor performance: Automated issue resolution processes can speed up response times.
  • Centralize data and reporting: Advanced business analytics and reporting capabilities can offer flexibility and enterprise-wide visibility on network and vendor performance.
  • Improve help desk efficiency: Reduce help desk efforts through configuring management by exception and automatic dispatch escalation.
  • Set up remote management: Create remote management capabilities across devices from all manufacturers.
  • Lower cost of ownership: Automate operations and reduce spend to eliminate unnecessary or redundant service calls.
  • Simplify multi-device management: Use one system for incident management, remote interactions and reporting and analytics for your entire device network.
  • Streamline marketing and content updates: Design content management and delivery for updated visuals and marketing campaigns, regardless of device or manufacturer.
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