New AI-based Ericsson Operations Engine makes managed services simple
The Ericsson Operations Engine directly and proactively addresses service providers’ managed
services complexity challenges as the industry moves to the reality of 5G and IoT.
The Ericsson Operations Engine has three building blocks:
- Service-centric business model based on business outcomes: Using AI, automation and data insights, the Ericsson Operations Engine addresses targeted business outcomes for service providers such as enhanced customer experience, revenue growth and efficiency.
- End-to-end capabilities: Delivering on business outcomes through AI-based design, planning and optimization, data-driven operations, dynamic deployment, applications development, and collaborative innovation.
- Components: Best-in-class processes, applications and infrastructure that leverage data, AI and automation as well as expertise and investments in the service provider domain.