Hiperteam CRM - For high performance sales team
Hiperteam CRM is a software solution for high performance Sales teams. It helps in Capturing Sales Leads from all the channels, manages Complete Sales Cycle, Organize customer 360* profile, Optimize Sales Team performance, has Insightful Dashboards and Analytics which ultimately helps you sell more and work less.
Multi-Channel Lead capture: Get Qualified leads directly into your designated sales pipelines right from your Website forms, Live Chat Bot, Facebook, Twitter, SMS or Email.
Intelligent Lead Assignment: Assign leads to your sales team by using different strategies i.e. Equal distribution, round robin, least load, top performer, or based on tags.
360* Customer profile: Know everything about your customer’s relationship with your company, their interaction history & customer journey to deal them better.
Track & Optimize Sales process: Automatic Email tracking and follow up process and offload your sales team to close more sales instead of keeping track of clerical stuff.
Multi-Channel Communication: Communicate directly with your customers via Email, Call or SMS. Or log the activities with the deal which are done offline.
Sales Team Management: Manage multiple teams, Define Targets, Team Roles, Information Security, Effort and Result Score and auto track their progress.
Mobile app for field force: Share Enterprise Contacts received on mobiles, log interactions with your customers and track your sales team.
Sales Playbook & Knowledge base: Create useful sales playbooks and knowledge base for your Sales team and help them make more sales.
Real-time Dashboards: Monitor the whole sales process from Dashboards. Individual & Team Dashboards helps keep interesting leads and upcoming activities on the priority.
Reporting & Analytics: Pre-built and customized reports to measure and analyze every important sales metric, focus on what’s really important, exportable to excel and PDF.
Our expert Implementation consultants are available to assist you in optimizing your sales operations. Hiperteam CRM works Hand in Hand with Our Intellicon™ (Contact Center), IntelliDesk™(HelpDesk) and IntelliX™ (IP PBX) systems to deliver a one window Unified Sales Automation Engine.