Herbie - Virtual Assistant
Chatbot Key Features supported include
- Artificially Intelligent Chatbot with Natural Language Processing capabilities.
- Serving your Visitors & Customers in a charming way and serves their needs tirelessly 24 x 7 x 365
- Can handle millions of clients seamlessly
- Supports 162+ Languages.
- Built over Microsoft AI Platform for Framework.
- Using WIT.AI for Natural Language Processing capabilities & Speech Recognition.
- Ready built APIs for seamless integration with Core Systems, CRM Applications, etc
Herbie chatbot from Finesse supports
- Omni Channel - Herbie is AI Powered Human like BOT – Ready to serve across all customer care channels including voice, text, web chat, social and mobile.
- Connect from any Social Media Channels. Run Social Campaign and generate leads 24 x 7 x 365
- Push notifications to any of the social channels specific to the customer
- Herbie can speak - Now clients can speak to Herbie and get response. Supports automatic translation with 162+ Languages
- Data Integrity - Herbie authenticates your customers with right tools and ensure 100% Privacy of the conversation with world class encryption methodologies
- Easily Configurable Content, Indent and Context Management . Design your Surveys, Input forms on the fly and gather insights
- Pre-built Integrations - Herbie supports seamless integration to your CRM, ERP or any of your core applications with highly secured APIs, Web services, ESBs, MQs, Custom Adapters