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Genesys PureEngage Platform

Genesys PureEngage Platform

Genesys Hall: Hall 7 Stand: H7-B35

Available on-premises and in the cloud, PureEngage call center software combines real-time contextual journeys, world-class intelligent routing and digital transformation. With robust, user-friendly tools, you can exceed customers’ expectations for personalized, seamless interactions across voice, video, chat, email, web, mobile, social, SMS and messaging channels.
Extensive customizability through open APIs and web standards lets you easily extend capabilities to deliver operational efficiencies and a superior customer experience company-wide.

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