Smart Voice Technology Everywhere
We now live the era of the third wave of AI. The first wave (1950–1960s) was associated with machine translation and computer games, and the second (1980s) with the development of expert systems. The third wave began in the late 1990s and was driven not only by the increased efficiency of computers, but also by the significant progress made in many areas of AI and robotic programs.
Our company, Nanosemantics Lab, is working on a project SOVA (Smart Open Virtual Assistant) – voice operational system. It’s a platform for creating, training and using voice virtual assistants and interface devices.
It will be available for everybody: developers will be able to add new features and improvements to the open platform, businessmen can construct the perfect virtual assistant in order to automate business processes, and practically any consumer can create and customize SOVA to suit their everyday needs.
Nanosemantics Lab started making virtual assistants in the early 2000s. They were very simple and back then we still used AIML (artificial intelligence markup language), while many enthusiasts still take advantage of it and Professor Richard Wallace himself (the A.L.I.C.E. project author).
We have accumulated immense experience which we will utilize to make SOVA a groundbreaking addition to the market of voice-based technology.
A versatile, customizable voice interface can be used to optimize and automate business processes in virtually any market segment. Based on successful solutions using dialogue interfaces in these spheres, we can be certain that SOVA will become a valuable asset in:
- The Automotive Industry
- Customer Support
- Internal Communications
- Educational Institutions
- Tourism & Hospitality
- Medical Services
- Government Assistantce
Prospects for Voice Assistants
Telephone apps are going to die. No one will use them.
Speech recognition will be embedded in almost any device that is capable of receiving that speech and processing it when there is a narrow subject area (in a kettle, a washing machine, microwave, and so on). Most people don't read the instructions for their devices and typically only use a few percent of its functionality. If there were a voice assistant embedded in the system, the device could be used more efficiently.
Voice assistants will be wherever there are service lines.
Voice assistants will be in ATMs, shopping malls and more. We already market chatbots to major companies for providing technical support or taking orders. This will continue and progress, but with the incorporation of speech technology. Soon, you'll encounter a mechanical woman at a store entrance, who will ask what you need and offer advice on their selection of goods and services.
In the end, we will make a home companion.
This companion will be meant not only for children, but for adults as well. It will have access to Wikipedia, search engines, and educational courses. It will be able to teach English, history of ancient Greece, mechanical skills and more. Above all, it’ll be able to hold a natural dialogue using simple language. It won't be easy to do. We know that for a fact because we're working on just such a project ourselves. We believe that it'll be only another two or three years before we see these kinds of assistants.