Presentation: Disrupting Customer Experience with AI
With Artificial Intelligence evolving every day, it is evident that more meaningful customer experiences are not far from the radar. A complete shift and overhaul in customer experience is progressing forward as AI tends to seep into various industries and fields. From Tesla to Google's personal assistant making phone calls to your hairstylist, it is clear that AI is here to stay. Whether we call it a disruption or a transformation, the way we deliver and receive customer experience is changing each day, alongside the evolutionary nature of AI.