Fujairah Municipality won the best M-Government Service Award via mobile phone, which is launched by the Government of the United Arab Emirates, the result was announced on Wednesday, 02/12/2014 at the closing ceremony of the Second Government Summit, the largest assembly of leadership in government services globally, and the victory of Fujairah Municipality come after a competition with 38 local institutions, municipality participated with the application of "Smart Fujairah," a free application works on smart phones and tablet devices which is the smart gateway services of FM.
Eng. Mohamed Saif Al Afkham, Director General of Fujairah Municipality expressed his happiness with this win, which is supportive for them to achieve the best services to the public, confirming that winning the best M-Government Service via mobile phone at the local level at the Government Summit comes within the support and encouragement, provided by the HH Sheikh Hamad bin Mohammed Al Sharqi, Supreme Council Member and Ruler of Fujairah, as well as ongoing follow-up of HH Sheikh Mohammed bin Hamad Al Sharqi, Crown Prince of Fujairah , stressing that his administration responded to the wise directives of the leadership of the necessity and inevitability of conversion services to a modern technology services in line with the direction of the UAE government towards becoming a smart institutions and government departments to provide services to the public around the clock, noting that the winning comes as a result of the perseverance and diligence to achieve uniqueness and leadership in the field of services provided to the customers, commended the efforts of all employees in the municipality, stressing that his administration would go ahead in achieving the aspirations of the wise leadership of the completion of more smart applications within the municipality strategy , which is based on the smart institutional transformation which is compatible with technologies and advanced applications, to satisfy all customers and facilitate them to provide services in a smart way without reviewing the Municipality, which contributes to the speed of completion of transactions and to prevent congestion ,reduce the time and save money, where customer can complete his transactions via smart devices any time easily, efficiently and effectively.
Deputy Director of Fujairah Municipality, Mr. Abdullah Mohamed Al Hantoubi extended his deepest congratulations to His Highness Sheikh Hamad bin Mohammed Al Sharqi, Supreme Council Member and Ruler of Fujairah, and to HH Sheikh Mohammed bin Hamad Al Sharqi, Crown Prince of Fujairah on the occasion of winning the application of Smart Fujairah the best M-Government Service via mobile phone at the local level, ensuring that stimulation and encouragement of the leadership yielded an intelligent application which municipality get as a result of it the satisfaction of the government summit and customers satisfaction. He said that this award is a great honor for us , and will provide an incentive and motivation to provide better services and will create within us more ambitions to accomplish more smart applications that make it easier for the customers and satisfy their ambitions and aspirations of the leadership , and promote at the same time the direction of the municipality to the total transformation of smart systems in all their transactions according to the federal perspective .
Al Hantoubi revealed that the application has been done before 6 months from now, which is a real achievement and applied directly, where the Municipality’s succeeded to distribute 86 land of which 51 residential land in Mirbh and Qrat area , and 35 Commercial Land have been distributed all through the application of Smart Fujairah in smartphones within the past two months with full transparency , and without the intervention of the municipality in the selection of the customer to his land choice.
Pointing out that this application included 21service related to Land, planning and Building Sections, which provides a number of interactive services and information on the most prevalent smartphones among customers like Black Perry and Android, to be a substitute for the customer for his repeated review to the municipality to complete his transactions. In addition to that this application provides for the customers the freedom to use it , whether they are connected or not connected to the internet with the need to connect to the Internet in case of updating information , the application is available in English and Arabic, and according to the importance of social relationships, bonding and communication between community members, the application provided the possibility for the citizen to know his relative’s land sites to allow him to choose the closest land for those who wish to be near from them, With the ability to identify the detailed information of the land, as it allows him to reserve the land temporary or finally, after the completion of the final reservation the customer will receive a notice from the municipality to complete the site plan , and he can also download it through the application via the icon land management , he will be able to monitor all the land information until he receive his residence, including the building permit and his land violations reports, ending with completion certificate.